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NMAC COVID-19 Pandemic Relief Program

The COVID-19 virus (Coronavirus) pandemic has caused a lot of uncertainty and concern for everyone, and most automakers are responding to help ease the minds of those that need a vehicle, but their employment and financial status may be unclear. As many businesses remain shut down and others become overwhelmed Nissan Motor Acceptance Corporation (NMAC) has started a customer payment assistance program to relieve some of these concerns.

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Nissan Motor Acceptance Corporation (NMAC)

If you finance or lease a new Nissan vehicle at Krenzen Nissan or another Nissan dealership, NMAC is the company that handles financing and lease payments. NMAC is easy to reach online at

Nissan Customer Payment Assistance

NMAC is currently promoting the Nissan Customer Payment Assistance Program to help those who have bought or leased vehicles and are currently making payments toward a retail purchased car, or a leased vehicle. A lot of other automaker financing companies are trying to draw in new customers, but NMAC is focused on helping loyal customers who are already paying on or leasing a vehicle.

If you are a Nissan owner making payments or are leasing a Nissan vehicle and you want to get payment assistance, NMAC encourages you to call 1-800-456-6622. Because everyone’s situation is different, payment assistance will be different based on the situation the buyer or lessee is in. Buyers and lessees may qualify for payment extensions through this program so that they can return to making regular payments after temporary financial uncertainty during the pandemic.

Customers seeking to obtain payment assistance should be aware that agents at NMAC will likely be experiencing higher-than-normal call volume and it may take wait times or multiple call attempts to reach an agent. Agents can also be contacted online and doing so may help alleviate call volume concerns. NMAC customers can learn more about the program on the NMAC website linked above and use the online chat feature to contact an agent.


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(218) 724-6632