Krenzen dealership customer reviews

190 Reviews

5 out of 5 stars

5 star

186

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Richard 16 Jan 2020

My expectations at Krenzen are always high because they treat you well and make you feel welcome. They listen to you, explain things very thoroughly, and treat you as though you were the most important person at that moment. If you have questions they answer them so a layman can understand and they ...take time - no rush to judgment. I enjoy the staff from the receptionists, to the salesman, to everyone I dealt with from the financial to the service departments. They are user friendly from the time you make an appointment until you make a decision and after they are ready to assist you. Show more

5 rate

Jessica 31 Dec 2019

All staff was super friendly. Low pressure environment that made us feel comfortable and actually made the car shopping experience pleasant! We are huge fans of Krenzen!

5 rate

Dave 21 Dec 2019

Came in on a busy day for an oil change on my new Pathfinder, expected an hour and was just getting comfortable when 25 minutes later all done and because it was my first it was free. Great people, great service, friendly, fast. What more can I say

5 rate

Chuck 05 Dec 2019

Oil Change...found out I needed to schedule front brakes on my next visit! 20% left! I appreciate the heads up! The service writer was quick and professional! I also went inside in side and its always nice to get greeted personally by your sales person John Shykes and Wayne the sales manager! Nice T...ouch! I'll be back in 3000 miles!!!!! Show more

5 rate

Brian 29 Nov 2019

My wife had researched cars and decided on a Nissan Rogue as her perfect Northland vehicle. When our finances were ready she made an appointment to test drive a Rogue. Our salesman, John Shykes was friendly, professional and courteous. I rode in the back seat while my wife drove and John rode shotgu...n, all the while explaining some of the wonderful features on the vehicle. During our test drive I asked about leasing and John discussed the pro's and con's. Upon returning to the dealership we were convinced and so we began the purchasing process. While sitting alone with my wife in Mr. Shyke's office I voiced my thoughts, "Gee, maybe I should get one of these too." And so I traded in my beloved 2008 Toyota Highlander for a 2020 Rogue SL - a different color than my wife's of course. I've only been driving my Rogue for three days but am completely in love with it! (As is my wife with her's). All of this came together due to the wonderful service that we received from the entire team at Krenzen Auto. Their customer care is exemplary. We look forward to returning to Krenzen for everything from routine oil changes to our next car purchase. Show more

5 rate

Anonymous 02 Jul 2019

I had a great experience here with Adam. My mom and I went in about 3 weeks ago and told him what we wanted, and today I drove off with a used car that was in our budget and hit all of our criteria. Throughout the process, Adam was very responsive and sent us cars to look at.

5 rate

Craig 25 May 2019

Relaxed sale. I would consider buying again from your dealership.

5 rate

Shelby 23 Mar 2019

My experience at Krenzen was absolutely outstanding!! Everyone was so willing to help and make sure I left with what I wanted. Whether it be in the store or out everyone has been so helpful. I highly recommend if you’re looking for a vehicle but you’re not entirely sure what you want, they will ...help you find exactly what you love!! They will also make sure you pull out of the parking lot know absolutely everything about your new vehicle! Show more

5 rate

Devon 07 Mar 2019

Wayne and Gary were awesome to work with. Was referred to them by my dad and was not disappointed. They made the process quick, smooth, and painless so I could get out the door with my new lease. They were so helpful and knowledgeable. I would recommend Krenzen to anyone looking to buy, trade-in, or... lease! Show more

5 rate

Arthur 20 Dec 2018

Krenzen is the best dealer of any car make in the Twin Ports area, period!!!

5 rate